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FAQs

Are Mello Hair product all Natural?

At Mello Hair, we use only ingredients derived from plants with minimal processing. So, what does that mean?

No parabens, No Silicone, No Artificial Colour, No artificial Fragrance, No Sulfate, No Petroleum , No Dea,  No Mineral Oils, No Propylene Glycol.

I have straight hair can I use these products?

Yes! These products are designed to address common issues such as dry, dull and breakage, therefore if you are experiencing any of those issues you can definitely use the product. 

Who can use these products?

This product can be used from babies to grandparents.  

Hey, but wait, Gluconolactone & Sodium benzoate are not made from plants?

Yes, that is correct. Gluconolactone & Sodium Benzoate are not made from plant. Upholding the safety, efficacy, and aesthetic of our products is important to use, therefore the use of a preservative is required. Unfortunately, there are no truly effective all-natural preservatives. Until we find one, we rely on the safest and closest to nature alternatives.

What do you mean when you say products are multi-purpose?

This means the product have difference functions. For example, the Moisture Retention Butter can also be used on face and skin. 

Can I use these products with other products?

Mello Hair products are designed to work in conjunction with each other. Using them with other products may reduce the desired results and may cause greasiness and  lifelessness.

When is my order shipped?

Orders are shipped within 5 business days after an order is placed.

Where are the products made?

Products are made in Canada, with the highest quality ingredients sourced nationally and internationally.